Viable - Find immediate insights in surveys, helpdesk, and reviews

Analyzing qualitative data is difficult and time consuming. It's awesome to see a product being built that nearly every CX, product, and startup team can use! 🚀

Have loved how quickly the team is iterating and building this tool! We've been using it to understand, validate, and dive deeper into areas that previously could only be addressed by anecdotal feedback. I'm amazed every time I log in how much more functionality it has, and you can really feel the huge progress being made on both the quality of answers as well as the complexity of questions it can handle!

I've been using Viable for the last few months here at Curri and I can honestly say that it is the first AI product I've used that feels... magical. Not only that, once you get past the wow factor, it is actually useful! My favorite part is the Slack integration that lets everyone on your team use it collaboratively in a super low friction way. The pace of iteration over the last few months has been incredible, so I'm really excited to see what this team cooks up over the next few months and years!

Congrats on the launch! This is so exciting! I remember having to manually go through all the chat logs and tickets when I was doing analysis on our qualitative data! Excited that this automates that process and makes it easier to find qualitative insights from our users! Game changing!

Congratulations on the launch @techwraith @jeffreykaine @rockinbinbin @silvialacayo @kmitch!! It's been incredible seeing your velocity of shipping and following along your journey. Don't sleep on Viable - they're solving a massive problem with a great team.

It is rare to see a team ship product as fast as Viable does. It makes me long to be back in a company as marketer so that I could use it!!! I want to experience the magic first hand.

Killer use case for GPT3

Hi PH! We’re thrilled to be sharing our work with you today, and thank you for being here to support us and explore what we’ve built! Viable lets you integrate with customer feedback channels like Intercom, Zapier, Zendesk, etc. You can then ask any question of your data, which feels super powerful when the alternative is sifting through thousands of rows in a CSV (I’ve been there!). In a way, it’s like a brain for all of your data. Ask it: “How can we improve calendars?” You’ll see a response like: “We can improve calendars by adding Zoom links, Hangout links, and making it easier to see other people’s availability. We should also allow users to view weekly and monthly views in addition to the default daily view.” You'll also see the pieces of data that formulated the response. The magic of our tool is that your customers are already talking. We help you hear them, and you’ll build better products for it. I am hopeful that Viable will help n number of products grow through our work, and that keeps me going. We’re so interested to see how it’ll help you find gems in your data. We’re so curious about the product decisions you’ll make along the way. Thank you @techwraith @jeffreykaine @kmitch @silvialacayo – the best team! ❤️

Congrats Viable team! The product looks awesome. It's more important than ever for companies to understand and react to customer feedback, and to put the customer first. Viable is a perfect tool for helping product managers and customer support teams on that mission! Integrating GPT3 makes it feel like magic as well!

Congrats to the Viable Team. I've known the founders for some time and believe they're a dynamic duo. Love watching them work together to build a truly transformative product. The product has evolved so much over the past year and I love where they've landed since it's a clear gap in the market. Look forward to using it for my own startup... as soon as we're big enough to earn that privilege!