Our AI COACH listens to every single sales call, automatically fills in scorecards and identifies how you could improve your sales process - just like a real sales coach.
Hi everyone!
I’m super excited to announce that Wonderway COACH is now coming out of beta and is officially available on our website!
After 6 months of fine-tuning and testing the software with real sales teams from small startups to Fortune 500 companies, we truly understand the enormous potential in AI-driven sales coaching that isn’t currently being met by traditional conversation intelligence tools.
THE PROBLEM WE'RE SOLVING
We’ve spent the last 5 years building sales training products, we knew that sales coaching was broken. All of our customers were using conversation intelligence tools to record their sales calls but nobody had time to watch the recordings. They knew that the answers to some of their most important GTM questions were locked away in the calls but they couldn’t access them as it just took too much time to watch the calls and categorize the feedback.
What surprised me is that everyone seemed to have been fooled by a common misperception. Conversation intelligence tools don’t coach—they merely facilitate the process for human managers. If managers don’t embrace them, their value effectively diminishes to zero.
WHAT MAKES US DIFFERENT
What makes us different to existing conversational intelligence tools is that we use large language models to analyze the calls rather than keyword analysis. This means we understand the full context of the call and can provide human-like feedback just as good as a real manager.
WHAT IS IT?
AI Sales COACH is the first and only automated AI-powered sales coaching software that listens to every single call, automatically fills in scorecards, and identifies how you could improve your sales process - just like a real sales coach.
TOP FEATURES
1. Setup custom scorecards that follow your sales process
2. Auto-score every single call
3. See who is following the playbook
4. Instantly understand areas for improvement
5. See what top performers do differently
6. Integrated with your existing calling tools
HOW DOES IT WORK?
It’s completely free to try out! Sign up for a free account here and we will analyse the last 5 calls for each person on your team to give you immediate insights into what is going well and what is going wrong on your calls. Here’s the steps:
1. Connect it to your calling tool (e.g. Zoom)
2. Choose which calls you would like to analyse (e.g. cold call, discovery etc.)
3. Choose a scorecard or build your own (e.g. SPIN, SPICED, MEDDIC etc.)
4. Add people from your team
5. We will analyze 20 sales calls for free
💚⭐️FREE TRIAL⭐️💚 - ANALYZE 20 SALES CALLS FOR FREE: https://www.wonderway.io/ai-coach
I would love to hear your feedback, and to see what COACH can do for your sales team!
Bowen and the Wonderway COACH Team
@bowen_moody2 Honestly, I hadn't delved much into AI-driven sales coaching before, but your description makes it sound intriguing. How long does the initial setup typically take for a team?
@mafalda_johannsen Great question! Wonderway's SLICE (Sales-led Intelligence Coaching Engine) is the brain behind AI Coach. This revolutionary engine transforms an LLM into a sales coach. We’ve been building sales products for years and are now working with some of the top sales trainers in the world (e.g. John Barrows, Rich Harris, Kevin Gaither etc.) to ensure that it delivers feedback similar to that of a world-class sales coach.
@kashyaparjun_ The coach can score multiple different types of sales calls (e.g. cold call, discovery, demo, negotation etc). It has built-in call detection so it can automatically identify what type of call it is and apply the right scorecard.
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I understand this product is focused on providing analysis of the sales calls, but how else does it compare to other conversation intelligence tools? So many of them on the market!
@mariam_avetisyan3 - Great question! But before I give you the technical details, I want to clear up a common misconception: conversation intelligence tools don't coach—they merely facilitate the process for human managers. If managers don’t embrace them by listening to calls and providing feedback manually, their value for coaching effectively diminishes to zero.
The key limitation of traditional CI tools is that they only do keyword analysis. They do not understand the context of a call so a manager is still required to watch the calls for coaching.
On the other hand, Wonderway COACH uses the most advanced large language models (LLMs). It understands context and gives feedback just like a real coach so managers do not have to listen to the calls anymore.
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Hi, first congratulations on the launch. Very well done! We are currently using Gong. Are there any differences to AI Coach?
@amy_janse_van_rensburg Gong is a great tool, and I’ve actually used it for many years. Nevertheless, like other CI tools, Gong lacks the ability to comprehend context, meaning that managers have to manually review calls to understand what’s going on. To be honest, we don’t really see Gong as a competitor. While its great for searching keywords in calls and revenue intelligence/forecasting, it doesn’t really provide coaching. Let me know if you’d like us to integrate with it to help you automate the coaching process and get more out of your existing recordings.
Congrats on the launch!
The more you progress in your career, the more important it is to have the opportunity to get objective feedback on our sales actions.
@stefanozorzi We have a native zoom integration and can integrate with the following tools via zapier: Hubspot, Salesloft, Aircall, Chorus, Dialpad, Cloudtalk, Close and Ringcentral.
There are quite a few tools for analyzing sales talks and AI-driven analytics (even Zoom recently introduced such a feature). I wonder if the advantage here lies in the UX of the scorecard?
@hikaru_nagashima - thanks for checking out the product :) there's a whole category of sales analytics tools called conversation intelligence (e.g. Gong, Chorus, ZoomIQ). However, the key difference is that they only allow managers to search for keywords in the call. They do not understand the context of a call so a manager is still required to watch the calls for coaching. The key difference with our product is that we are using LLMs to analyse the calls so it understands context and gives feedback just like a real coach so managers do not have to listen to the calls anymore.
I also saw that zoom released some AI features but this is just for call summarisation. It doesn't give any feedback in terms of how the sales rep performed.
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Really cool to see you addressing a real sales coaching problem. How did you handle the security measures?
@vesa_laakso thanks! We take transcript security very seriously. Our systems utilise Microsoft Azure’s APIs and the Google Cloud Platform, employing encryption, access controls, and secure connections through SSL/TLS protocols. All data, including call transcripts, is protected with AES-256 encryption at rest. Your privacy is crucial to us, and rest assured, Microsoft Azure doesn't use your transcripts to improve their services.
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