Theysaid is more than a survey, it's an opportunity to engage your customers, employees, donors, and etc. Training AI takes less than 1 min by pointing it to URL or internal doc. Your audience can answer and ask questions as if they are talking to you!
We looked at a few other tools before picking Theysaid. Most options either felt too rigid or required extra setup that slowed us down. It let us move quicker and stay close to what users actually meant, not just what they typed into a form.
I don’t usually write reviews but this truly deserves one. We used it for a small beta test and the AI actually made sense of all the voice feedback we collected and saved our team hours of manual work.
What needs improvement
It would be fantastic to have even more ways to customize how feedback is organized or summarized. Aside from that, the overall experience has been really smooth.
I love how human the AI sounds. It doesn’t talk like a bot at all. People actually enjoy the conversation which makes the data we get way accurate.
What needs improvement
Pricing is based on the number of seats and responses but it could really benefit from offering flexible add ons for additional responses without needing to upgrade plans.
vs Alternatives
I picked TheySaid because it makes gathering feedback a breeze. Its conversational AI digs up deeper insights compared to the usual surveys.