They paid more than anyone else. They also demanded more than everyone else combined.
Every week brought a new urgent request. Every feature became a negotiation. Every call ended with a list of things I needed to do for them specifically. I had become their vendor, not my product's founder.
Six months ago, our team got swept up in the AI hype. We decided to spend 12 weeks and a huge chunk of our runway building an automated AI assistant into our SaaS platform. We thought it would be the ultimate selling point and double our signups.
Last month, we launched it. The result?
Our signup-to-paid conversion rate actually dropped by 15%.
Only 8% of active users clicked on the AI feature in the first two weeks.
We got 4 support tickets from users saying the new UI was "cluttered" and confusing.
I finally talked to some of our long-time power users to figure out what went wrong. One of them said it perfectly: "I don't want an AI to write my reports for me. I just want you to fix the CSV export bug that I've reported three times."
I spent two weeks rewriting titles on pages that ranked on page one and earned no clicks. The fix I trusted was CTR.
Then I split the impressions by device. The query "workout app development" showed 2,246 impressions in Search Console. Semrush has no US search volume for it at all, and only 19 of those impressions were mobile. Site-wide over the last 90 days, mobile accounts for 20 clicks against 5,789 impressions.
Everyone says "give the agent full context so it understands the architecture." But lately, I've noticed that the more files I index or attach, the more distracted the model gets. It starts hallucinating patterns from old legacy modules instead of following the clean patterns in the active file. Where is the sweet spot for context limits?
By little tool, I don't mean it took a small amount of effort, I mean it does one day-to-day, small task. For me it's probably @Xnapper . It allows me to take beautiful screenshots surrounded by stunning backgrounds in literally a few seconds, where as I used to spend time chucking my screenshots into Figma and playing with the padding to make them look nice. I can't even guess how much time this has saved me
I believe this topic is relevant to you as well, since there are many company founders here at various stages of starting up or running their businesses.
Visual Capitalist shared the results of Glassdoor reviews, revealing which companies are most admired by their employees. (See the infographic below.)