Okiela
p/okiela
See Your Real Profit in 30 Seconds — No Spreadsheets
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Dai Nguyen Tuan

28d ago

"Revenue up, profit down." It’s the defining crisis of 2026 DTC

"Revenue up, profit down." It s the defining crisis of 2026 DTC.
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I ve seen this script too many times:
CMO: "Look at this 3.5x ROAS! We re crushing it."
CFO: "Then why is our cash position lower than last month?"
The gap? Attribution tools like Triple Whale show you ROAS, but they don't show you Profit. They miss the duties, the 3PL fees, and the return shipping that quietely destroys AOV.
Mid-market brands (1M 10M) are stuck. You re too big for basic app-store trackers but can t justify $1,000/mo for Northbeam.
I built Okiela as the "Profit Layer" that attribution tools leave out.
No data team needed. Just pure P&L visibility so you can stop scaling your way into bankruptcy.
#shopify #ecommerce #dtcfounder #profitintelligence #supplychain #okiela

Dai Nguyen Tuan

30d ago

"Revenue is a vanity metric, but profit is the truth."

"Revenue is a vanity metric, but profit is the truth."
Building Okiela from Vietnam, I saw a gap: Shopify founders are overwhelmed by tools that cost $129+/mo and leak their data.
I chose a different path:
1. Privacy-first & Zero integrations.
2. No API connections required.
3. Data stays in your browser (Browser-first).
4. Setup in exactly 30 seconds.
Why pay 10x more for features you never touch? We re building the most lean, privacy-focused profit tracker for the next generation of DTC founders.

#DTC #ShopifyPlus #EcommerceFinance #Okiela

Dai Nguyen Tuan

1mo ago

$50,000 in Sales. $400 in Bank. Welcome to the "Scaling Trap."

$50,000 in Sales. $400 in Bank. Welcome to the "Scaling Trap."
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Let s be honest - it s a hollow feeling. You see the green arrows on Shopify and feel like a boss. But when payroll or the Meta ad bill hits, you re sweating.
Why? Because you re managing Revenue, not Profit. Your cash is hiding in 3 "Black Holes":
1. The Ghost Profit: Your spreadsheet says you're winning, but it forgot the non-refundable shipping on returns and payment fees (2.9% + $0.30 adds up fast).
2. The Inventory Trap: You reinvested every cent into stock, and now your profit is sitting in a warehouse, not your pocket.
3. The Payout Lag: Meta charges you now. Shopify pays you in 3 days.
The Shortcut: Stop celebrating Shopify screenshots. Start tracking your "Survival Buffer" in your bank account.
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#buildinpublic #analytics #data #shopify #ecommerce #saas #solofounder #okiela #shopifytips #ecommerceprofits #ecomtips #shopifytutorial #dropshippingtips #shopifystore #smallbusinessowner #aitools #profit #pricing

Dai Nguyen Tuan

1mo ago

GMV is a vanity metric. Profit is a reality check. 🧵

Most Shopify merchants celebrate "record-breaking" revenue, only to realize their bank account is empty at the end of the month.
The reason? They ignore the 5-Tier Profit Waterfall:
1. Platform & Payment Fees: Shopify, Stripe, and marketplaces like Amazon (15%) or Shopee (6%) take their cut before you even see the money.
2. COD Fees: That 2-3% fee feels small, but it s a silent killer that eats directly into your net margin.
3. Shipping Splits: Merchants typically pay 80% of the shipping costs often without tracking the impact on unit economics.
4. Pro-rata Ad Spend: If you don't know the exact marketing cost for every single order, you aren't scaling; you're just spending.
5. Refund Costs: Payment fees on returned items are irrecoverable "ghost costs" that most spreadsheets miss.
I built Okiela to automate this entire FP&A logic.
With 95,000 lines of code and 7,436 automated tests ensuring 100% accuracy, we ve moved profit analysis from messy Excels to real-time AI insights.
Stop "assuming" you are profitable. Start knowing your True Profit on every single SKU and order.
Check your True Profit for free: okiela.io
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#Shopify #Ecommerce #FPA #UnitEconomics #TrueProfit #Okiela

Dai Nguyen Tuan

1mo ago

Three questions I always ask Shopify founders - no matter their GMV...

Three questions I always ask Shopify founders - no matter their GMV:
1. What was your net margin over the last 12 months?
(Not a feeling. A real number.)
2. What are your top 5 SKUs by profit, not by revenue?

3. If you turned off all discounts for 30 days, would the business still be healthy?
If you can t answer these three clearly
then every new creative and every new channel is just increasing your risk, not your reward.
Most founders are optimizing for growth.
Very few are optimizing for profitability that survives reality.
Which one are you?
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#buildinpublic #analytics #data #shopify #ecommerce #saas #solofounder #okiela #shopifytips #ecommerceprofits #ecomtips #shopifytutorial #dropshippingtips #shopifystore #smallbusinessowner #aitools #profit #pricing

Dai Nguyen Tuan

1mo ago

Five years ago, running an ecommerce brand was hard...

Five years ago, running an ecommerce brand was hard.
In 2025 2026, it s a different game: global online sales keep growing, but margins are getting squeezed from every side.
A few pieces of the macro picture:
Globally, ecommerce is on track for roughly 6 6.5 trillion USD in online sales by 2025, but good profit margins are now considered to be in the 10 20% net range in many verticals.
Costs are up everywhere: shipping, fulfillment, labor, ads. Margin reports for 2025 all say the same thing a 3 5 point margin improvement is often the difference between thriving and shutting down.
Trade conditions and supply chains remain choppy: higher landed costs, shifting tariffs, and logistics issues mean brands that can t re price or renegotiate quickly get crushed, while those that move too fast see conversion drop.
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At the same time, consumer behavior has shifted hard into social commerce.
People discover and buy on TikTok, Instagram, and livestreams where entertainment and shopping are fused into one endless scroll.
In markets like Vietnam, TikTok Shop grew triple digits in 2025 and now takes a huge slice of social commerce, with click through and conversion rates high enough to become a real sales engine, not just a branding channel.
What does that do socially?
It creates a generation of founders who grew up with TikTok and Meta ads, very good at buying revenue fast.
But financially, many of them are sitting on businesses with impressive top line and followers, and paper thin margins underneath. Burnout, financial stress, and anxiety around cashflow are very real.
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From an FP&A lens, I see a gap:
The ecosystem is over optimized for growth metrics (traffic, reach, ROAS, followers).
Founders are under tooled on profit clarity profit per SKU, CAC vs LTV, and the unit economics that actually decide who survives a margin squeeze.
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Okiela sits exactly at that intersection:
It respects the macro reality of 2025 2026 (margin pressure, rising costs, social commerce dominance).
But it zooms all the way down to one simple, human question:  Which products are truly feeding this business, and which ones are quietly bleeding it?
And it tries to answer that within ~30 seconds of connecting Shopify or uploading a CSV/excel.
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I don t believe any AI tool can magically fix the macro environment.
But I do believe that if founders can see true profit clearly and often enough, they ll make better, deeply human decisions: kill one SKU, nudge price, change packaging, drop a channel and keep their business alive in a cycle that s nowhere near as forgiving as it was five years ago.
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If you feel stuck between:
The pressure to grow via social commerce, and
The reality of shrinking margins,
take an evening, pull your Shopify data, and look at it once with an FP&A lens.
If you d like, I can run one sample file through Okiela - anonymized - just so you can see what your model really looks like underneath the revenue.
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#buildinpublic #analytics #data #shopify #ecommerce #saas #solofounder #okiela #shopifytips #ecommerceprofits #ecomtips #shopifytutorial #dropshippingtips #shopifystore #smallbusinessowner #aitools #profit #pricing

Dai Nguyen Tuan

1mo ago

A founder I know hit $340K revenue last quarter...

A founder I know hit $340K revenue last quarter.
Best month ever. She screenshot the Shopify dashboard and posted it in our group chat. Everyone congratulated her.
Two weeks later she messaged me privately:
"I don't understand. The number was real. But I'm looking at my bank account and something doesn't add up."
We got on a call. I asked her one question:
"Have you ever calculated contribution margin per SKU after returns, actual shipping cost, and ad spend per unit?"
Silence.
She hadn't. Nobody had told her to.
We spent 40 minutes going through her top 5 SKUs. What we found:
Her #1 best-seller - the one she'd been scaling hard for 3 months - had a 19% return rate, a dimensional weight penalty on shipping she'd never accounted for, and ad spend that looked fine at campaign level but was $11.40 per unit when allocated properly.
Contribution margin: $2.80 per unit.
She'd been pouring budget into a SKU that returned less than 1% of revenue as actual margin. Every dollar she scaled cost her more than she made.
Her #3 SKU - the "slow" one she almost paused - had a 4% return rate, low fulfillment cost, and loyal repeat buyers who found it organically.
Contribution margin: $19.60 per unit.
She restructured her ad budget that week. Cut spend on the best-seller. Doubled down on the quiet one.
Month-end cash position: completely different picture.
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This is what analysts call a toxic SKU high revenue, invisible margin drain, hiding behind blended averages until cash flow stops making sense.
Three numbers per SKU, every week:
1. Net revenue (after returns + discounts)
2. True fulfillment cost (actual invoice, not your estimate)
3. Ad spend units sold from that campaign
What's left = your real number. That's what you scale.
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#buildinpublic #analytics #data #shopify #ecommerce #saas #solofounder #okiela #shopifytips #ecommerceprofits #ecomtips #shopifytutorial #dropshippingtips #shopifystore #smallbusinessowner #aitools #profit #pricing

Dai Nguyen Tuan

1mo ago

Most Shopify stores don’t die from low revenue...

Most Shopify stores don t die from low revenue.

They die from silent margin erosion:

Best-sellers losing money after fees + shipping + ads

COGS up 10 20% but prices unchanged

Dai Nguyen Tuan

1mo ago

In too many ecommerce P&L reviews, I see the same pattern...

In too many ecommerce P&L reviews, I see the same pattern:

GMV looks great, but by the time you walk through each step of the cost stack, most of the profit has quietly disappeared.

If you redraw it as a simple waterfall, the money journey usually looks like this:

1. GMV total order value.

Dai Nguyen Tuan

1mo ago

In the previous generation, you’d hear the same advice over and over...

In the previous generation, you d hear the same advice over and over:

If you sell something, you should know your profit on that thing.

Today, a lot of younger founders are running commerce on 3 4 channels at once:

Shopify, marketplaces, TikTok, multiple ad platforms.