Hey Everyone :)
I’m Dima, CEO and Co-founder at WhatsHelp. Excited to be on Product Hunt today and to answer any questions you might have about WhatsHelp Widget! Thank you @erictwillis for hunting us!
WhatsHelp Widget is a simple website button for chatting with visitors via Facebook Messenger, WhatsApp, Line, Viber and other messaging apps. It supports several messaging apps (not only Messenger) and works on mobile and desktop. We've built this product because thousand of companies use two or more messaging apps for customer service, for example WhatsApp + Messenger or Line + Messenger. I’m personally very excited to interact with all of you, feel free to reach out to me at dc@whatshelp.io or http://m.me/da.chistov.
The Chat Button is totally free and easy to use. Just see how it works:
Would love to hear your thoughts!
Nice one @dmitry_chistov, really well executed! Seems we have a similar (although different approach!) widget released just today (https://www.producthunt.com/tech...) :) Wishing you success, all the best etc from Vienna!
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@_subnet Hi Michael! Thanks and your widget really awesome too) Good luck and best from Moscow )
@dmitry_chistov@_subnet congrats to your nice plugin! there are some really nice features / improvements we would love to have in Pepper as well. So cool to see both of our products are listed on producthunt on the same day! We definitely found a good spot to work on!
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@jollife@_subnet Thanks guys! And I was really surprised when I saw Pepper in TOP of PH )
Sooooo
1. No whatsapp chat, right?
2. Messenger... is it a chat, or does it just send one message and then ask me to, errrm, LEAVE the website and open the Messenger tab/app to proceed?
3. As a business owner, can I reply to people on Messenger so that they'll receive my message on the website, without leaving it? So, basically, no Messenger chat either?
4. Aaaand “follow me on Snapchat” instead of an acquisition / support chat?
Anything I missed?
Also no Telegram button on the landing page widget configurator, but no one will miss it anyway :D
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@xnutsive Nate, thank you so much for your feedback! It's always very
meticulous )
1. Yeah, the visitor have to add the number to contact list and start the chat. When WhatsApp roll out their business accounts (I hope it will) I thinks they allow to start a chat in one click.
2. It's a Facebook Page plagin. When you send a message via widget, you will be able to continue a chat in new tab via Messenger.com or Messenger mobile app.
3. They will recive your messages in their Messenger accout. So they'll be able to chat via Messenger.com or Facebook or mobile app.
4. For Snapchat you have to add the account to your contact list first.
@ruslannaz Unfortunately no. It works only for websites (desktop & mobile). But you can use link like this below to integrate messaging app buttons to your app:
< a data-title="Facebook Messenger" href="https://m.me/137444546328995" data-scheme-android="fb-messenger://user-thread/137444546328995" data-scheme-ios="fb-messenger://user-thread/137444546328995" target="_blank">Boom!
(137444546328995 - Facebook Page ID)
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